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"I have to salute one of our suppliers, too. Almost nobody who reads this email
has any idea who Anthology is; but they are the suppliers of our server and workstations
as well as the software that records and even drives virtually everything we do.
Just more than a week ago, one of our workstations committed hari-kari and our server
started getting cranky. Anthology got us new equipment in record time, they spent
hours remotely troubleshooting, setting up our new server and making sure we were
ready for the weekend...couldn't a'dunnit without 'em!" Joel
Crocket, Four Eyed Frog, Gualala, CA newsletter
Thank you for ... the NYT reporting--it only took me a minute or two to do the report
this morning.
Darwin Ellis, Books on the Common, Ridgefield, CT
Sales Transaction Summary works great! Thanks, as always, for your quick and accurate
reply.
Morley Horder, Eagle Harbor Books, Bainbridge Island, WA
“The transition over to Anthology’s Private Cloud was smooth and seamless. The team
at Anthology supported us every step of the way. Once Anthology was up and running,
we found it to be unbelievably fast. Very happy with our decision.” Kathy Morrison,
Newtown Bookshop, “The Cash Register is so darn easy to use!” Tom Holbrook,
Riverrun Bookstore, Inc., Portsmouth, NH
“You are my favorite software company!” Michael Herrmann, Gibson's Bookstore,
Concord, NH
“I am emailing to thank you and your staff for always putting us (your customers)
first. Everyone we have spoken with has been nothing but patient and helpful. My
staff is very comfortable working with your support team and that is much appreciated.
So, just a quick little thank you for all that Anthology does for us. I know I made
the right decision with our POS system.” Arlene Lynes, Read Between The Lynes,
Woodstock, IL
“Thanks a million! You guys have all been great and so very helpful.” Kimberly
Smith-Johnson, Comics and Classics, Jacksonville, FL
“I have learned so much from the webinars this week... Everything seemed very clear
and straight forward. Great Job! Thanks again for your time.” Paul Hanley, Flying
Oliver Books, Sausalito, CA
“I have extensive computing experience, have taught applications classes for many
years and have built databases, and I have to tell you that I find Anthology to
be a lovely and elegant tool!” Annie Leonard, The Next Chapter, Knoxville IA
“Having the optimal technology for our business is a large part of why we’re able
to do things efficiently; having a company that stands behind their product and
is really there when you have a question or a problem and that cares about helping
resolve the issue gives me peace of mind and the ability to focus my energies in
other needed areas.” Jackie Harris, Under the Sycamore Tree, Grayslake, IL
"Robin and David are highly skilled, tremendously patient instructors. Plus,
they are prepared for just about any kind of question you throw at them.” Dana
Troutman, North Shore Books, North Muskegon, MI
“I found the Videos on the website a fabulous tool! While the whitepapers are a
great help and wonderful because they can be printed for things like PI prep and
reference, the videos were a help beyond my expectations. When preparing for inventory,
I could listen, take notes and actually see which buttons I’d be using, what screens
looked like when they were changing, etc. Anyway, just letting you know I think
they’re super.” Pam S., M is for Mystery, San Mateo, CA
“We are now coming on our one-year anniversary for our bookstore, and I can say
without any reservation whatsoever that from the initial questions and equipment
recommendations to the training on Anthology and its installation in our store,
to our daily use of it, we have been extremely pleased with every aspect…. P.S.
Our off-site receipt printer worked great!” Jackie Harris, Under the Sycamore
Tree, Grayslake, IL
“I think it's great that Anthology does this type of training. I've been
able to ask questions and actually see how something is done, like creating a purchase
order or ringing someone up at the cash register. Plus, the fact that we can take
them as many times as possible will make training employees on the system a ton
easier.” Doug Clift, Three Little Monkeys, Fruit Heights, UT
“Oh, another thing – I’m in love with the new Construct A Query addition. It is
super! I’ve used Report Writer quite a bit, but this is very elegant. I can get
pretty much anything I’m looking for much quicker and cleaner…Hooray for Anthology!”
Pam S., M is for Mystery, San Mateo, CA
“We had our Christmas Open House tonight, which is an annual event the bookstore
has participated in for about 30 years and that our entire downtown district has
done cooperatively for about the last 10 years. We were pretty nervous about how
efficient we would be with our new system since we've only been on it about
4 weeks. It's always an extremely busy time. We rang out 98 people in three
hours! We were so excited when we closed out tonight and everything balanced perfectly
- not even a penny off! We enjoyed showing off our new system to our customers!“
Emily Philips, Burry Bookstore, Hartsville, SC
“It is an awesome piece of software made by an equally awesome company. I cannot
express exactly how grateful I am that you helped alleviate all of my headaches.”
Nick Reguero, New York Open Center, New York, NY “I’ve worked with lots of software
companies n my career and I have never received the level of support we get from
Anthology.” Joseph Spaziano, DataNet LLC, Warwick, RI
“Using the integrated email functionality in Anthology, I can now handle my special
order notifications in 30 minutes, instead of paying my staff to make phone calls
for three hours. It also gives our customers a new way to communicate with us, and
helps to open the door for emails we send about special events, etc. What a great
feature!” Josie L., Flying Pig Children’s Books, Shelburne, VT
“Anthology provides critical feedback that allows us to order intelligently, return
books in a timely fashion, make decisions about what sections to invest in and where
to cut back. It offers instant financial data. We can compare sales day-to-day,
month-to-month, year-to-year. We can compare vendors. Anthology helps us with our
budgeting, our marketing, and our ability to serve customers… After nearly four
years of working with Anthology, has it met our expectations? Is it worth the investment?
For us, the answer is an unequivocal yes.” Joel Crockett, Four-Eyed Frog Books,
Gualala, CA
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